Refund Policy for The Blis Spa

At The Bliss Spa, we strive to offer you the best wellness experiences, spa treatments, memberships, and franchise opportunities. Please read our Refund & Cancellation Policy carefully before making any bookings or purchases through www.thebliss.life

Spa Services & Appointments

Bookings for spa treatments and wellness services can be cancelled or rescheduled according to our service-specific cancellation terms.

We require at least 24 hours’ notice to cancel or reschedule a standard appointment without penalty.

Cancellations made less than 24 hours before your appointment may incur a cancellation fee or be non-refundable, depending on the service booked.

Membership Purchases

All membership purchases are non-refundable once payment is completed and access to benefits is granted.

Please review all membership details, terms, and validity before purchasing.

If you have any issues accessing your membership benefits, please reach out to us immediately so we can assist you.

Franchise Purchases

Franchise fees paid towards a The Bliss Spa franchise are non-refundable once the agreement is signed and payment is processed.

We recommend that you review the franchise agreement and discuss all terms thoroughly before proceeding with any payment.

Refunds

Due to the nature of our wellness services, digital vouchers, prepaid packages, memberships, and franchise opportunities, we do not offer refunds once a purchase is confirmed, except where required by law.

In case of any service-related issues or genuine grievances, please contact our team — we will do our best to resolve the matter amicably.

Technical or Access Issues

If you experience any technical issues with your online bookings, membership access, or account, please contact our support team promptly. We are here to help resolve any concerns as quickly as possible.